Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or just want to tell us how your experience with a listed site went? This page covers how to reach us, what kinds of messages we handle, and what to expect once you send one.

Ways to Reach the Team

Email is the best way to contact us. We read every message that comes in and aim to reply within two working days. Send your note to [email protected].

A short summary of what your message is about helps us route it to the right person and get back to you faster — for example, whether it's a factual correction, a general question, or feedback on a specific casino review.

What We Can Help With

• Site accuracy — If a bonus term, licensing detail, or supported coin on one of our reviewed sites looks out of date, tell us. Crypto casino terms change often, and we want our pages to reflect that.
• General research questions — If you're weighing up wallet setup, withdrawal times, or how no-KYC play actually works at a given site, we're happy to point you toward the relevant section of our reviews.
• Content suggestions — If there's a coin, provider, or comparison angle you'd like us to cover, let us know what you had in mind.
• Corrections — We rely on public information and our own research to compile rankings; if something has changed since our last check, flagging it helps keep the site useful for other readers.
• Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We can point you to support resources, and we'd also encourage you to contact the National Problem Gambling Helpline at 1-800-GAMBLER.

What This Page Is Not For

We don't process deposits, withdrawals, account verification, or customer support issues for any of the casinos we review — those requests need to go directly to the casino's own support team through its site or app. We also can't advise on how to bypass a casino's identity checks, state restrictions, or geoblocking; if a site requires verification or excludes your state, that's a condition set by the operator, not something we can resolve for you.

Similarly, we're not able to give personal tax or legal advice. If you have questions about how gambling winnings or crypto gains are taxed, or whether an offshore crypto casino is accessible from your state, a licensed tax or legal professional is the right person to ask — our content is general information, not a substitute for that.

How We Handle Your Message

Every email is read by a real person on our team, not answered automatically. Once we've reviewed what you've sent, we'll follow up directly — usually within two working days, though it can take a little longer if we're mid-update on our rankings or working through a backlog of corrections.

If your message relates to one of the sites in our current rankings, such as BetPanda, CoinPoker Casino, or Cryptorino, let us know the specific detail you're asking about (a bonus term, a payout limit, a licensing question) so we can check it against what we have on file.

Why Reader Input Matters Here

Crypto casino terms — welcome offers, wagering requirements, supported coins, licensing status — shift more often than most other online industries. We rely on our own research to keep listings current, but readers who play at these sites regularly often spot changes before we do. If a promotion has been withdrawn, a withdrawal limit has changed, or a site has added or dropped a coin, we want to hear about it.

We don't accept payment in exchange for a better ranking, and messages from operators asking us to adjust a review or rating for commercial reasons won't be actioned that way — our rankings are based on the criteria explained in our reviews, not on outreach we receive.

Before You Get in Touch

A few things worth checking first, since they cover the most common questions we get:

• If your question is about how a specific site's bonus terms or wagering requirements work, check the individual review first — material conditions are listed alongside each offer.
• If you're looking for options outside offshore US-facing crypto casinos, our page on trusted non-GamStop casinos in the UK covers a different market and may not be relevant if you're playing from the US.
• Remember that offshore crypto casinos operate in a legal grey area for US players — they're licensed outside the US, typically in jurisdictions like Curaçao or Anjouan, and it's on each player to check their own state's laws before signing up. We can discuss this in general terms, but we can't confirm legality for your specific location.

A Note on Responsible Play

All the sites we review are intended for adults only — 18+ or 21+ depending on the site and your state's rules — and none of our content is meant for anyone under that age. Crypto casinos are entertainment, not a way to earn income, and crypto's own price swings add a layer of risk on top of the usual chance of losing money. If gambling has stopped feeling like entertainment, the National Problem Gambling Helpline (1-800-GAMBLER) is free and confidential, and it's worth remembering that offshore sites often don't offer the same self-exclusion tools or player protections that state-regulated operators do.

We appreciate you taking the time to reach out, whatever the reason. Real feedback from real players is what keeps this site worth reading.